Everything You Need to Know
Quick answers to common questions about TronixEnergy
Basic Questions
What is TRON energy?
Energy is a resource in TRON blockchain required for smart contract execution and USDT transfers. Without energy, each transaction costs 13+ TRX in fees.
How does energy rental work?
We delegate frozen TRX from our wallets to your address. You receive energy for the specified period. After expiration, the delegation automatically ends.
Do I need to provide my private key?
Never! We work only with public addresses. Your funds remain completely secure.
How quickly is energy delivered?
Average delivery time is 2-3 seconds. The energy appears on your address almost instantly.
Payment Questions
What payment methods do you accept?
TRX, USDT (TRC20), fiat via bank transfer, and Telegram Stars. Choose your preferred method.
Are there any hidden fees?
No. The price shown before confirmation is the final price. No additional fees.
Can I get a refund?
Energy is delegated instantly and cannot be refunded. Please double-check the address and parameters before confirming.
Do you offer discounts for bulk orders?
Yes! Larger amounts and longer rental periods offer better rates. Contact us for enterprise pricing.
Technical Questions
What's the difference between energy and bandwidth?
Energy is for smart contracts (USDT transfers). Bandwidth is for regular TRX transactions.
How much energy do I need for USDT transfer?
Typically 65,000 energy for one USDT transaction. We recommend 131,000 for two transactions.
Can I rent energy for multiple addresses?
Yes! Simply make separate orders for each address through our bot.
Do you have an API?
Yes! We offer a full REST API for business integration. Contact us for API documentation.
Security Questions
Is it safe to use your service?
Absolutely. We never request private keys and work only with public addresses. Delegation is a safe blockchain operation.
Can you access my funds?
No. Energy delegation doesn't give us any access to your wallet or funds. It's completely safe.
What if I send TRX to wrong address?
Cryptocurrency transactions are irreversible. Always verify the address before confirming payment.
How do you protect my data?
We use industry-standard encryption and don't store sensitive information. Your privacy is our priority.
We're Here to Help
Contact our support team for personalized assistance